Making Pre-meeting Communication easy

Making Pre-meeting Communication easy

Making Pre-meeting Communication easy

Making Pre-meeting Communication easy

BoardPro is a SaaS company focused on improving governance efficiency through digital tools. Our project focused on enhancing the pre-meeting experience by introducing a commenting feature within board packs, allowing board members to engage with materials before discussion.

BoardPro is a SaaS company focused on improving governance efficiency through digital tools. Our project focused on enhancing the pre-meeting experience by introducing a commenting feature within board packs, allowing board members to engage with materials before discussion.

BoardPro is a SaaS company focused on improving governance efficiency through digital tools. Our project focused on enhancing the pre-meeting experience by introducing a commenting feature within board packs, allowing board members to engage with materials before discussion.

Time

Time

Time

2 Months

2 Months

2 Months

Team Size

Team Size

Team Size

5 Members

5 Members

5 Members

My role

My role

My role

Product Designer

Product Designer

Product Designer

Tools

Tools

Tools

Figma, Illustrator, Miro

Figma, Illustrator, Miro

Figma, Illustrator, Miro

Overview

Overview

Overview

Background

Background

Background

BoardPro is a SaaS platform that streamlines governance through digital tools. Our project focused on enhancing the pre-meeting experience by introducing a commenting feature within board packs, allowing board members to engage with materials before discussions.

Through in-depth research and analysis, we identified key pain points and explored how pre-meeting collaboration could improve decision-making. Given BoardPro’s priorities, our work emphasized research-driven insights rather than UI design alone, ensuring the solution seamlessly integrated into existing workflows while enhancing engagement and efficiency.

BoardPro is a SaaS platform that streamlines governance through digital tools. Our project focused on enhancing the pre-meeting experience by introducing a commenting feature within board packs, allowing board members to engage with materials before discussions.

Through in-depth research and analysis, we identified key pain points and explored how pre-meeting collaboration could improve decision-making. Given BoardPro’s priorities, our work emphasized research-driven insights rather than UI design alone, ensuring the solution seamlessly integrated into existing workflows while enhancing engagement and efficiency.

BoardPro is a SaaS platform that streamlines governance through digital tools. Our project focused on enhancing the pre-meeting experience by introducing a commenting feature within board packs, allowing board members to engage with materials before discussions.

Through in-depth research and analysis, we identified key pain points and explored how pre-meeting collaboration could improve decision-making. Given BoardPro’s priorities, our work emphasized research-driven insights rather than UI design alone, ensuring the solution seamlessly integrated into existing workflows while enhancing engagement and efficiency.

BoardPro is a SaaS platform that streamlines governance through digital tools. Our project focused on enhancing the pre-meeting experience by introducing a commenting feature within board packs, allowing board members to engage with materials before discussions.

Through in-depth research and analysis, we identified key pain points and explored how pre-meeting collaboration could improve decision-making. Given BoardPro’s priorities, our work emphasized research-driven insights rather than UI design alone, ensuring the solution seamlessly integrated into existing workflows while enhancing engagement and efficiency.

Design Process

Design Process

Design Process

The Team & My Role

The Team & My Role

The Team & My Role

My Role

My Role

My Role

Lead – Low and Mid-fidelity UI design, Prototyping & iterations, Poster, Visual Design

Lead – Low and Mid-fidelity UI design, Prototyping & iterations, Poster, Visual Design

Lead – Low and Mid-fidelity UI design, Prototyping & iterations, Poster, Visual Design

Lead – Low and Mid-fidelity UI design, Prototyping & iterations, Poster, Visual Design

Support – Research & Analysis, Usability Testing, Presenting & Report

Support – Research & Analysis, Usability Testing, Presenting & Report

Support – Research & Analysis, Usability Testing, Presenting & Report

Support – Research & Analysis, Usability Testing, Presenting & Report

Challenge & GOAL

Challenge & GOAL

Challenge & GOAL

Problem Reframing

Problem Reframing

Problem Reframing

BoardPro’s existing platform is designed primarily for administrators, but board members—who make up 55-60% of users—receive less direct value. Additionally, the experience for single-board members (96% of users) is not as robust as it is for multi-board members (4%). The project aimed to enhance the board member experience, particularly for single-board members, by addressing usability gaps and improving engagement.

BoardPro’s existing platform is designed primarily for administrators, but board members—who make up 55-60% of users—receive less direct value. Additionally, the experience for single-board members (96% of users) is not as robust as it is for multi-board members (4%). The project aimed to enhance the board member experience, particularly for single-board members, by addressing usability gaps and improving engagement.

BoardPro’s existing platform is designed primarily for administrators, but board members—who make up 55-60% of users—receive less direct value. Additionally, the experience for single-board members (96% of users) is not as robust as it is for multi-board members (4%). The project aimed to enhance the board member experience, particularly for single-board members, by addressing usability gaps and improving engagement.

BoardPro’s existing platform is designed primarily for administrators, but board members—who make up 55-60% of users—receive less direct value. Additionally, the experience for single-board members (96% of users) is not as robust as it is for multi-board members (4%). The project aimed to enhance the board member experience, particularly for single-board members, by addressing usability gaps and improving engagement.

How can we use existing research as a starting point to improve user experiences and explore new features?

How can we use existing research as a starting point to improve user experiences and explore new features?

How can we use existing research as a starting point to improve user experiences and explore new features?

Goal

Goal

Goal

Our goal was to improve the board member experience by enhancing collaboration and engagement tools, specifically by:

  1. Conduct data-driven analysis to uncover challenges and opportunities for enhancing the board member experience.

  2. Evaluate the current product experience for both single and multi-board members, identifying areas where usability gaps or value disparities exist.

  3. Apply UX methodologies and tools to communicate research findings and insights.

  4. Develop and test low- to mid-fidelity prototypes to explore potential solutions, validate key assumptions, and refine improvements that enhance board member engagement and workflow efficiency.

Our goal was to improve the board member experience by enhancing collaboration and engagement tools, specifically by:

  1. Conduct data-driven analysis to uncover challenges and opportunities for enhancing the board member experience.

  2. Evaluate the current product experience for both single and multi-board members, identifying areas where usability gaps or value disparities exist.

  3. Apply UX methodologies and tools to communicate research findings and insights.

  4. Develop and test low- to mid-fidelity prototypes to explore potential solutions, validate key assumptions, and refine improvements that enhance board member engagement and workflow efficiency.

Our goal was to improve the board member experience by enhancing collaboration and engagement tools, specifically by:

  1. Conduct data-driven analysis to uncover challenges and opportunities for enhancing the board member experience.

  2. Evaluate the current product experience for both single and multi-board members, identifying areas where usability gaps or value disparities exist.

  3. Apply UX methodologies and tools to communicate research findings and insights.

  4. Develop and test low- to mid-fidelity prototypes to explore potential solutions, validate key assumptions, and refine improvements that enhance board member engagement and workflow efficiency.

Our goal was to improve the board member experience by enhancing collaboration and engagement tools, specifically by:

  1. Conduct data-driven analysis to uncover challenges and opportunities for enhancing the board member experience.

  2. Evaluate the current product experience for both single and multi-board members, identifying areas where usability gaps or value disparities exist.

  3. Apply UX methodologies and tools to communicate research findings and insights.

  4. Develop and test low- to mid-fidelity prototypes to explore potential solutions, validate key assumptions, and refine improvements that enhance board member engagement and workflow efficiency.

Approaches

Approaches

This project was structured in two phases, allowing us to explore broader issues before refining our focus on the commenting feature

This project was structured in two phases, allowing us to explore broader issues before refining our focus on the commenting feature

This project was structured in two phases, allowing us to explore broader issues before refining our focus on the commenting feature

This project was structured in two phases, allowing us to explore broader issues before refining our focus on the commenting feature

Phase 1: Discover and Define

Phase 1: Discover and Define

Phase 1: Discover and Define

Identifying board member needs and evaluating broader collaboration challenges.

Identifying board member needs and evaluating broader collaboration challenges.

Identifying board member needs and evaluating broader collaboration challenges.

Identifying board member needs and evaluating broader collaboration challenges.

  1. Conducted research on board member pain points.

  2. Explored various solutions, including forums, chat features, and enhanced document interactions.

  3. Assessed feasibility and user expectations.

  1. Conducted research on board member pain points.

  2. Explored various solutions, including forums, chat features, and enhanced document interactions.

  3. Assessed feasibility and user expectations.

  1. Conducted research on board member pain points.

  2. Explored various solutions, including forums, chat features, and enhanced document interactions.

  3. Assessed feasibility and user expectations.

  1. Conducted research on board member pain points.

  2. Explored various solutions, including forums, chat features, and enhanced document interactions.

  3. Assessed feasibility and user expectations.

Phase 2: Design Concepting

Phase 2: Design Concepting

Phase 2: Design Concepting

Refining the scope to focus on in-document commenting.

Refining the scope to focus on in-document commenting.

Refining the scope to focus on in-document commenting.

Refining the scope to focus on in-document commenting.

  1. Based on research insights and stakeholder feedback, we determined that a commenting system would provide the most impact.

  2. Iterated on design concepts, usability-tested prototypes, and validated key user interactions.

  1. Based on research insights and stakeholder feedback, we determined that a commenting system would provide the most impact.

  2. Iterated on design concepts, usability-tested prototypes, and validated key user interactions.

  1. Based on research insights and stakeholder feedback, we determined that a commenting system would provide the most impact.

  2. Iterated on design concepts, usability-tested prototypes, and validated key user interactions.

  1. Based on research insights and stakeholder feedback, we determined that a commenting system would provide the most impact.

  2. Iterated on design concepts, usability-tested prototypes, and validated key user interactions.

Phase 1

Phase 1

Reanalyse Existing Researches

Reanalyse Existing Researches

Reanalyse Existing Researches

BoardPro tasked our team with reanalyse three existing research studies through a UX perspective, aiming to uncover new insights and opportunities for design improvements. The three research sources provided were:

BoardPro tasked our team with reanalyse three existing research studies through a UX perspective, aiming to uncover new insights and opportunities for design improvements. The three research sources provided were:

BoardPro tasked our team with reanalyse three existing research studies through a UX perspective, aiming to uncover new insights and opportunities for design improvements. The three research sources provided were:

BoardPro tasked our team with reanalyse three existing research studies through a UX perspective, aiming to uncover new insights and opportunities for design improvements. The three research sources provided were:

Multi-Board Member Interviews (2024)

Multi-Board Member Interviews (2024)

16 interviews from experienced board members representing approximately 85 boards examining governance experiences and strategies across various sectors.

16 interviews from experienced board members representing approximately 85 boards examining governance experiences and strategies across various sectors.

From this, we synthesized:

84 key findings, organized them into 34 themes, and further refined them into 8 core insights that shaped our design decisions..

From this, we synthesized:

84 key findings, organized them into 34 themes, and further refined them into 8 core insights that shaped our design decisions..

Net Promotor Score (NPS) Comments (2022-2023)

Net Promotor Score (NPS) Comments (2022-2023)

A database of ~1400 categorised comments (with scores) from users, in reply to the question “What is one thing you would change about BoardPro”.

A database of ~1400 categorised comments (with scores) from users, in reply to the question “What is one thing you would change about BoardPro”.

From this, we conducted:

a qualitative analysis of 283 detractor comments (scores 0–6) from 1,302 responses, identifying 48 findings across 18 themes, which led to 11 key insights.

From this, we conducted:

a qualitative analysis of 283 detractor comments (scores 0–6) from 1,302 responses, identifying 48 findings across 18 themes, which led to 11 key insights.

Board Member Survey on Governance and Engagement Practices (2024)

Board Member Survey on Governance and Engagement Practices (2024)

Explores key aspects of board members' roles, their responsibilities in governance, and the tools they use, such as BoardPro, to facilitate meetings and collaboration.

Explores key aspects of board members' roles, their responsibilities in governance, and the tools they use, such as BoardPro, to facilitate meetings and collaboration.

From the 15 questions, we identified:

8 survey questions as most relevant to our research.

From the 15 questions, we identified:

8 survey questions as most relevant to our research.

Multi-Board Member Interviews (2024)

16 interviews from experienced board members representing approximately 85 boards examining governance experiences and strategies across various sectors.

From this, we synthesized:

84 key findings, organized them into 34 themes, and further refined them into 8 core insights that shaped our design decisions..

Net Promotor Score (NPS) Comments (2022-2023)

A database of ~1400 categorised comments (with scores) from users, in reply to the question “What is one thing you would change about BoardPro”.

From this, we conducted:

a qualitative analysis of 283 detractor comments (scores 0–6) from 1,302 responses, identifying 48 findings across 18 themes, which led to 11 key insights.

Board Member Survey on Governance and Engagement Practices (2024)

Explores key aspects of board members' roles, their responsibilities in governance, and the tools they use, such as BoardPro, to facilitate meetings and collaboration.

From the 15 questions, we identified:

8 survey questions as most relevant to our research.

Multi-Board Member Interviews (2024)

16 interviews from experienced board members representing approximately 85 boards examining governance experiences and strategies across various sectors.

From this, we synthesized:

84 key findings, organized them into 34 themes, and further refined them into 8 core insights that shaped our design decisions..

Net Promotor Score (NPS) Comments (2022-2023)

A database of ~1400 categorised comments (with scores) from users, in reply to the question “What is one thing you would change about BoardPro”.

From this, we conducted:

a qualitative analysis of 283 detractor comments (scores 0–6) from 1,302 responses, identifying 48 findings across 18 themes, which led to 11 key insights.

Board Member Survey on Governance and Engagement Practices (2024)

Explores key aspects of board members' roles, their responsibilities in governance, and the tools they use, such as BoardPro, to facilitate meetings and collaboration.

From the 15 questions, we identified:

8 survey questions as most relevant to our research.

We utilized Miro Board to systematically analyze each research study using the affinity mapping method. To ensure balanced workload distribution, each team member was responsible for categorizing five groups of data.

We utilized Miro Board to systematically analyze each research study using the affinity mapping method. To ensure balanced workload distribution, each team member was responsible for categorizing five groups of data.

We utilized Miro Board to systematically analyze each research study using the affinity mapping method. To ensure balanced workload distribution, each team member was responsible for categorizing five groups of data.

We utilized Miro Board to systematically analyze each research study using the affinity mapping method. To ensure balanced workload distribution, each team member was responsible for categorizing five groups of data.

* The image presented showcases our Miro Board workspace and analysis process; however, due to the extensive volume of data, only an overview is provided rather than a detailed classification.

* The image presented showcases our Miro Board workspace and analysis process; however, due to the extensive volume of data, only an overview is provided rather than a detailed classification.

* The image presented showcases our Miro Board workspace and analysis process; however, due to the extensive volume of data, only an overview is provided rather than a detailed classification.

* The image presented showcases our Miro Board workspace and analysis process; however, due to the extensive volume of data, only an overview is provided rather than a detailed classification.

Full Research Interpretation

Full Research Interpretation

Insight 1

Insight 1

Insight 1

Pre-meeting preparation is crucial for effective board meetings and governance.

Pre-meeting preparation is crucial for effective board meetings and governance.

Pre-meeting preparation is crucial for effective board meetings and governance.

Pre-meeting preparation is crucial for effective board meetings and governance.

Pre-meeting communication helps clarify issues but can compromise transparency if done privately.

Pre-meeting communication helps clarify issues but can compromise transparency if done privately.

Pre-meeting communication helps clarify issues but can compromise transparency if done privately.

Pre-meeting communication helps clarify issues but can compromise transparency if done privately.

Insight 2

Insight 2

Insight 2

Effective communication and collaboration is important both during and outside board meetings.

Effective communication and collaboration is important both during and outside board meetings.

Effective communication and collaboration is important both during and outside board meetings.

Effective communication and collaboration is important both during and outside board meetings.

Communication with context aids in clarifying board pack content, reduces misunderstandings, and enhances effective governance.

Communication with context aids in clarifying board pack content, reduces misunderstandings, and enhances effective governance.

Communication with context aids in clarifying board pack content, reduces misunderstandings, and enhances effective governance.

Communication with context aids in clarifying board pack content, reduces misunderstandings, and enhances effective governance.

Insight 3

Insight 3

Insight 3

Governance is demanding, and board members often rely on both online and offline tools to effectively carry out their responsibilities.

Governance is demanding, and board members often rely on both online and offline tools to effectively carry out their responsibilities.

Governance is demanding, and board members often rely on both online and offline tools to effectively carry out their responsibilities.

Governance is demanding, and board members often rely on both online and offline tools to effectively carry out their responsibilities.

Some find BoardPro's existing UI challenging, leading to frustrations. Users highlight issues with accessibility, flexibility, and product training.

Some find BoardPro's existing UI challenging, leading to frustrations. Users highlight issues with accessibility, flexibility, and product training.

Some find BoardPro's existing UI challenging, leading to frustrations. Users highlight issues with accessibility, flexibility, and product training.

Some find BoardPro's existing UI challenging, leading to frustrations. Users highlight issues with accessibility, flexibility, and product training.

Insight 4

Insight 4

Insight 4

Research highlighted a few key aspects of the BoardPro product that could be improved in both functionality and performance.

Research highlighted a few key aspects of the BoardPro product that could be improved in both functionality and performance.

Research highlighted a few key aspects of the BoardPro product that could be improved in both functionality and performance.

Research highlighted a few key aspects of the BoardPro product that could be improved in both functionality and performance.

Current users desire improvements in the product, such as a better onboarding experience and more accessible features.

Current users desire improvements in the product, such as a better onboarding experience and more accessible features.

Current users desire improvements in the product, such as a better onboarding experience and more accessible features.

Current users desire improvements in the product, such as a better onboarding experience and more accessible features.

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?

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Phase 2

Phase 2

Ideations

Ideations

Ideations

To kick off Phase 2 ideation, we conducted a brainstorming session to explore design solutions based on Phase 1 insights. To navigate multiple directions, we ran a ‘Crazy 8’ workshop, generating 25 ideas in five minutes. After reviewing and discussing these concepts, we refined them into nine potential design solutions.

To kick off Phase 2 ideation, we conducted a brainstorming session to explore design solutions based on Phase 1 insights. To navigate multiple directions, we ran a ‘Crazy 8’ workshop, generating 25 ideas in five minutes. After reviewing and discussing these concepts, we refined them into nine potential design solutions.

To kick off Phase 2 ideation, we conducted a brainstorming session to explore design solutions based on Phase 1 insights. To navigate multiple directions, we ran a ‘Crazy 8’ workshop, generating 25 ideas in five minutes. After reviewing and discussing these concepts, we refined them into nine potential design solutions.

To kick off Phase 2 ideation, we conducted a brainstorming session to explore design solutions based on Phase 1 insights. To navigate multiple directions, we ran a ‘Crazy 8’ workshop, generating 25 ideas in five minutes. After reviewing and discussing these concepts, we refined them into nine potential design solutions.

* The light yellow stickers represent my ideas, which I have highlighted with a blue outline.

* The light yellow stickers represent my ideas, which I have highlighted with a blue outline.

* The light yellow stickers represent my ideas, which I have highlighted with a blue outline.

  1. Chat

  2. Comments

  3. Discussion forum

  4. Gamification during preparation

  5. Board pack updates

  6. Accessibility

  7. Resources for training/upskilling

  8. Offline mode

  9. Organising tools

  1. Chat

  2. Comments

  3. Discussion forum

  4. Gamification during preparation

  5. Board pack updates

  6. Accessibility

  7. Resources for training/upskilling

  8. Offline mode

  9. Organising tools

  1. Chat

  2. Comments

  3. Discussion forum

  4. Gamification during preparation

  5. Board pack updates

  6. Accessibility

  7. Resources for training/upskilling

  8. Offline mode

  9. Organising tools

  1. Chat

  2. Comments

  3. Discussion forum

  4. Gamification during preparation

  5. Board pack updates

  6. Accessibility

  7. Resources for training/upskilling

  8. Offline mode

  9. Organising tools

Design Solusions

Design Solusions

Design Solusions

High-Level Job Stories

Initial Low-Fidelity Prototype

User Flow and Testing

Iterated Mid-Fidelity Prototype

High-Level Job Stories

Initial Low-Fidelity Prototype

User Flow and Testing

Iterated Mid-Fidelity Prototype

High-Level Job Stories

Initial Low-Fidelity Prototype

User Flow and Testing

Iterated Mid-Fidelity Prototype

High-Level Job Stories

Initial Low-Fidelity Prototype

User Flow and Testing

Iterated Mid-Fidelity Prototype

Job Stories

Job Stories

Job Stories

I began by analyzing four key insights and conducted job stories for each ideation. Additionally, I proposed that the comments feature could effectively address our project's research direction and provided a rationale to support this perspective.

I began by analyzing four key insights and conducted job stories for each ideation. Additionally, I proposed that the comments feature could effectively address our project's research direction and provided a rationale to support this perspective.

I began by analyzing four key insights and conducted job stories for each ideation. Additionally, I proposed that the comments feature could effectively address our project's research direction and provided a rationale to support this perspective.

I began by analyzing four key insights and conducted job stories for each ideation. Additionally, I proposed that the comments feature could effectively address our project's research direction and provided a rationale to support this perspective.

* All content shown in the image was independently created by me in miro.

* All content shown in the image was independently created by me in miro.

* All content shown in the image was independently created by me in miro.

Low-Fidelity Development

Low-Fidelity Development

Low-Fidelity Development

I led the team in completing the Low-Fidelity and Mid-Fidelity in two parts: Angela focused on the onboarding experience, while Wenjing assisted me with the slider bar. My primary focus was designing the new note-taking feature with a commenting function, ensuring alignment with the established design system and iconography to maintain consistency and reinforce the brand identity. Finally, I designed the prototyping for all sections, ensuring a smooth and cohesive user experience.

I led the team in completing the Low-Fidelity and Mid-Fidelity in two parts: Angela focused on the onboarding experience, while Wenjing assisted me with the slider bar. My primary focus was designing the new note-taking feature with a commenting function, ensuring alignment with the established design system and iconography to maintain consistency and reinforce the brand identity. Finally, I designed the prototyping for all sections, ensuring a smooth and cohesive user experience.

I led the team in completing the Low-Fidelity and Mid-Fidelity in two parts: Angela focused on the onboarding experience, while Wenjing assisted me with the slider bar. My primary focus was designing the new note-taking feature with a commenting function, ensuring alignment with the established design system and iconography to maintain consistency and reinforce the brand identity. Finally, I designed the prototyping for all sections, ensuring a smooth and cohesive user experience.

I led the team in completing the Low-Fidelity and Mid-Fidelity in two parts: Angela focused on the onboarding experience, while Wenjing assisted me with the slider bar. My primary focus was designing the new note-taking feature with a commenting function, ensuring alignment with the established design system and iconography to maintain consistency and reinforce the brand identity. Finally, I designed the prototyping for all sections, ensuring a smooth and cohesive user experience.

Organisation Settings - Administrator

Organisation Settings - Administrator

Organisation Settings - Administrator

Dashboard - Board Member

Dashboard - Board Member

Dashboard - Board Member

Creating a comment

Creating a comment

Creating a comment

Comment panel

Comment panel

Comment panel

User Testing

User Testing

User Testing

We conducted usability testing with five participants to assess UI clarity, component interactions, and overall user flow. We took an agile approach, discussing key pain points and incorporating insights directly into prototype improvements.

We conducted usability testing with five participants to assess UI clarity, component interactions, and overall user flow. We took an agile approach, discussing key pain points and incorporating insights directly into prototype improvements.

We conducted usability testing with five participants to assess UI clarity, component interactions, and overall user flow. We took an agile approach, discussing key pain points and incorporating insights directly into prototype improvements.

We conducted usability testing with five participants to assess UI clarity, component interactions, and overall user flow. We took an agile approach, discussing key pain points and incorporating insights directly into prototype improvements.

Insights

Insights

Insights

Commenting

Several usability issues emerged, including challenges in creating comments, distinguishing between public and private comments, and resolving discussions.

Commenting

Several usability issues emerged, including challenges in creating comments, distinguishing between public and private comments, and resolving discussions.

Commenting

Several usability issues emerged, including challenges in creating comments, distinguishing between public and private comments, and resolving discussions.

Commenting

Several usability issues emerged, including challenges in creating comments, distinguishing between public and private comments, and resolving discussions.

Wording

Conventional terms: ‘Notes’ is more intuitive than ‘private comments.’

Wording

Conventional terms: ‘Notes’ is more intuitive than ‘private comments.’

Wording

Conventional terms: ‘Notes’ is more intuitive than ‘private comments.’

Wording

Conventional terms: ‘Notes’ is more intuitive than ‘private comments.’

Settings

Only minor refinements were needed to improve the relationship between toggle and checkbox states.

Settings

Only minor refinements were needed to improve the relationship between toggle and checkbox states.

Settings

Only minor refinements were needed to improve the relationship between toggle and checkbox states.

Settings

Only minor refinements were needed to improve the relationship between toggle and checkbox states.

Overall Intuitiveness

While the interface was clear at a surface level, improvements in the commenting functionality were necessary to enhance usability.

Overall Intuitiveness

While the interface was clear at a surface level, improvements in the commenting functionality were necessary to enhance usability.

Overall Intuitiveness

While the interface was clear at a surface level, improvements in the commenting functionality were necessary to enhance usability.

Overall Intuitiveness

While the interface was clear at a surface level, improvements in the commenting functionality were necessary to enhance usability.

Mid-Fidelity Iterations

Mid-Fidelity Iterations

Mid-Fidelity Iterations

Organisation Settings - Administrator

Organisation Settings - Administrator

Organisation Settings - Administrator

Organisation Settings - Administrator

Dashboard - Board Member

Dashboard - Board Member

Dashboard - Board Member

Dashboard - Board Member

Commenting in Board Pack

Commenting in Board Pack

Commenting in Board Pack

Highlight to Create New Comment

Highlight to Create New Comment

Highlight to Create New Comment

Published Comments

Published Comments

Published Comments

Replies

Replies

Replies

Comment Panel

Comment Panel

Comment Panel

Comment Panel

From Dashboard to Board Pack

From Dashboard to Board Pack

From Dashboard to Board Pack

Final Deliverables

Final Deliverables

Final Deliverables

Future Exploration

Future Exploration

Future Exploration

  1. Suggested further usability testing with real BoardPro users.

  2. Recommended dashboard redesign for better visibility of comment updates.

  3. Proposed in-product notifications to reduce reliance on email alerts.

  1. Suggested further usability testing with real BoardPro users.

  2. Recommended dashboard redesign for better visibility of comment updates.

  3. Proposed in-product notifications to reduce reliance on email alerts.

  1. Suggested further usability testing with real BoardPro users.

  2. Recommended dashboard redesign for better visibility of comment updates.

  3. Proposed in-product notifications to reduce reliance on email alerts.

  1. Suggested further usability testing with real BoardPro users.

  2. Recommended dashboard redesign for better visibility of comment updates.

  3. Proposed in-product notifications to reduce reliance on email alerts.

Poster

Poster

Poster

As part of the BoardPro project, I designed a comprehensive UX poster to visually communicate our research findings, design process, and final concept. My primary responsibilities included:
1. Overall Layout & Structure
2. Visual Design
3. Illustrations & Graphics

As part of the BoardPro project, I designed a comprehensive UX poster to visually communicate our research findings, design process, and final concept. My primary responsibilities included:
1. Overall Layout & Structure
2. Visual Design
3. Illustrations & Graphics

As part of the BoardPro project, I designed a comprehensive UX poster to visually communicate our research findings, design process, and final concept. My primary responsibilities included:
1. Overall Layout & Structure
2. Visual Design
3. Illustrations & Graphics

As part of the BoardPro project, I designed a comprehensive UX poster to visually communicate our research findings, design process, and final concept. My primary responsibilities included:
1. Overall Layout & Structure
2. Visual Design
3. Illustrations & Graphics

Concept

Concept

Concept

Low-Fidelity

Low-Fidelity

Low-Fidelity

Final Deliverables

Final Deliverables

Final Deliverables

To ensure balance between research insights and the final prototype, we dedicated substantial space to both, using a layout that emphasizes clarity. The circular design elements reflect BoardPro’s brand identity, reinforcing visual consistency.

Additionally, the brand’s color palette was incorporated, alongside a modern, tech-oriented graphic style, ensuring alignment with the company’s professional aesthetic.

To ensure balance between research insights and the final prototype, we dedicated substantial space to both, using a layout that emphasizes clarity. The circular design elements reflect BoardPro’s brand identity, reinforcing visual consistency.

Additionally, the brand’s color palette was incorporated, alongside a modern, tech-oriented graphic style, ensuring alignment with the company’s professional aesthetic.

To ensure balance between research insights and the final prototype, we dedicated substantial space to both, using a layout that emphasizes clarity. The circular design elements reflect BoardPro’s brand identity, reinforcing visual consistency.

Additionally, the brand’s color palette was incorporated, alongside a modern, tech-oriented graphic style, ensuring alignment with the company’s professional aesthetic.

To ensure balance between research insights and the final prototype, we dedicated substantial space to both, using a layout that emphasizes clarity. The circular design elements reflect BoardPro’s brand identity, reinforcing visual consistency.

Additionally, the brand’s color palette was incorporated, alongside a modern, tech-oriented graphic style, ensuring alignment with the company’s professional aesthetic.

Let’s start our design journey!

Always Open To Freelance

Let’s start our design journey!

Always Open To Freelance

Let’s start our design journey!

Always Open To Freelance